Our Reviews

I have been talking care of at this dealership better than other places

They dealership is very professional, courteous and thorough! I make an appointment and it is promptly taken on time and after all the items are taken care of, I get a phone call to let me know it's ready. They are excellent to explain anything I may have a question about and describe all service and what was required.

Excellent service department!!!

Great service, I can trust their advice and pricing is very reasonable.

Great service

Nice place

My experience as always was very professional and friendly.

Great service

Staff is very friendly and informative. Service was performed at a very fast speed.

Worked diligently to help me achieve what I set out to do. And very knowledgeable of their product and very friendly staff.

Everyone we delt with were very professional.

Fantastic job by the service staff

Fast

Have purchased several vehicles from this dealership and will probably use them again. Cooper Farley, the young salesman, couldn't have been more helpful.

Very helpful! Paperwork was completed quickly. Employees were friendly

Everyone there is very friendly and my car was ready in a timely manor. Thank you!

Quick and professionally done job

You guys always take care of our vehicles.

I was in and out sooner than expected

My vehicle was finished ahead of schedule and the work was completed as agreed.

Everythng done and on time.

I was on my way to Kingsport on Sunday for an appointment on Monday when the car started “Missing “ stopped in Marion, I have children in that area, my son was able to get my car in the shop for early Monday morning.The service was great and by 10 o’clock I was on my way to my appointment. A GREAT BIG THANK YOU to the Marion Automotive Group.

Is good

Friendly and polite staff, got the oil changed done pretty quickly

They have always treated me like a family! Ronnie and Shawn and all the other guys in the service department are the best.

Very prompt and professional

Friendly and quick service.

Jacob and Bobby were so helpful.

they were fast didnt wait long

Excellent as always

It was a very good experience, the staff are friendly and professional. Shoutout to Mr. Brady Billings, his customer service is impeccable! I would highly recommend Marion Automotive Group to others; they won't be disappointed.

SATISFIED

Promt

We really enjoyed meeting the guys from Marion Automotive Group. Everyone was really friendly to us. Kyle and Cooper are really good salesmen. Everyone that has seen our new Trax loves the color. We felt like when we left the dealership with our new car, we had made some new friends.

Kyle was absolutely amazing! He was patient and kind.

it was good and frindley

The salesman was very helpful in explaining everything about my new Tahoe. I would recommend anyone looking for a vehicle go to this dealership.

Service was performed in timely manner. Other issues to be addressed at next appointment.

Dennis took good care of me on the recall GMC has on the 6.2 l motors.made it a fair trade to get me back on road .number 9 that I have bought from him as always took good care of me

Friendly service personnel.

Very conscious about a persons time and trying to get it done

Done and on time, price reasonable.

Prompt and professional

We called on a Monday morning. Our 2021 Tahoe would not start. Marion Auto Group told us the towing company they used and said they wouldn’t be able to get to our car that day but they would get to it as soon as possible. We had it towed and they called us by 3:00 that day, the fuel pump had gone out. They’d replaced it, it was under warranty and we could pick up up at our convenience. Now that’s service!

Excellent service!

My appointment was for an inspection. Waiting area is very nice. All staff I interacted with were great

Excellent assistance and understanding for my concerns and needs

Always excellent service!

It was great the item I need was in stock at a reasonable price.

I showed up at the dealer due having my battery over the last weekend would not charge anymore, I was greeted by a cheerful part man and was asked what i needed, I explained to him my issue and he went immediately to take care of my problem, he looked up the part i required and gave me a quote, i was very pleased and had them complete the work,

Everyone was very nice! 😊

Very friendly staff. Quick results. Very difficult to find since you moved.

thank you

I am pleased with the service.

great people and great service

Great service!!!!

Everyone was very helpful and friendly, work was done well and in a timely manner.

As always,an excellent service experience!

Done business with this dealership for years. Same salesman, same great service!!

As always, the staff are friendly, knowledgeable and responsive. The new location is convenient and spacious. Special thanks to Service Advisor, Mr. Brady Billings, for his curtesy and great customer service.

Typically good ex.

Again top notch service

Everyone i delt with were very polite and helpful.

Went above and beyond with my needs,friendly staff and very knowledgeable.

Everyone was super nice!!

Comfortable, easy and expedient

They took me right in and the problem was fixed in no time.

Awesome service!!!!

I was initially looking for a used truck in the 20-40K mileage range but Josh Ellis, Sales Manager I believe, showed us some red tag new vehicles. We really liked gray / silver Silverado 1500 that was not too much higher than the Used ones that were in the $40K range, plus the New one had a full package guarantee. I also like the simplicity of the vehicle having not too many gadgets on it like combo entrance, heated seats / steering wheel, etc. etc. (unfortunately with all new vehicles it had auto start with a FOB - what do you do with your keys if not in ignition?) Upon review after signing the contract, in the logistics of getting everything completed, I discovered a small discrepancy in the final price a day or too later. Upon contacting Josh about this he provided a second free oil change to compensate for the difference, which satisfied me. This is the first new truck I have owned and the third straight one I have bought at the Marion Automotive Group.

They did a great job

Jacob was amazing!

All around great experience

Wouldn't take my vehicle anywhere else!

Fast and friendly service as usual.

Always friendly and helpful

It took over an hour to do my inspection. They were friendly but I have never had to wait so long for an inspection.

Great

Everyone is so friendly and helpful

Service was great and people were professional